1. Controller
Your personal data is controlled by Carlos Eduardo Scopel, a natural person trading as a sole trader under the name "CSCarlosS", CPF 107.932.009-11, Rua Curt Schroeder, Budag, Rio do Sul, Santa Catarina, Brazil, CEP 89165-379.
CSCarlosS is a trading name and not an incorporated company. The individual named above determines how and why your data is processed and is personally accountable for it. No data protection officer has been appointed; privacy requests go straight to the controller at carlossala608@gmail.com.
2. Data collected
- Identity and contact details: your name, email address and phone/WhatsApp number.
- Order details: what you bought, when, for how much, in which currency, and the order reference.
- Payment details: handled by our payment providers. We only receive a confirmation and limited information (for instance the last digits of the card or a transaction ID); full card numbers are never stored by us.
- Usage details: basic information on how you use the app and site (login events, device and browser, IP address), needed for security and to keep the service running.
- Analytics and advertising details: cookie, pixel and device identifiers and the associated activity (pages visited, clicks, purchases), captured through the tools described in section 8 and used for analytics, measurement and advertising.
- Support details: whatever you write to us in your messages.
3. Purposes and legal basis
- Delivering what you bought and giving you access — performance of our contract with you.
- Answering support requests and handling refunds or cancellations — the contract, plus our legitimate interest in looking after customers.
- Taking payments and preventing fraud — the contract, a legal obligation and legitimate interest.
- Sending service messages (confirmation, access, billing) — the contract.
- Sending marketing, where relevant — your consent, which you may withdraw at any time.
- Running analytics, measuring performance and delivering personalised ads and remarketing — your consent to non-essential cookies and similar tools, which you may withdraw at any time.
- Meeting legal and tax requirements — a legal obligation.
Under the LGPD, the equivalent legal bases include performance of a contract, compliance with a legal obligation, legitimate interest and consent.
4. Recipients
Data is shared only with the service providers that help us operate, under suitable agreements: payment processors, email and WhatsApp messaging tools, hosting and analytics providers, advertising and measurement platforms (for example Meta and Google), and professional or legal advisers when necessary. Your personal data is never sold.
5. Transfers abroad
We are based in Brazil and serve customers everywhere, so your data may be processed in countries other than yours, including by providers located outside the EU or Brazil. Whenever data crosses borders we rely on safeguards recognised by the GDPR and the LGPD, such as standard contractual clauses or an adequacy decision.
6. Retention
Personal data is kept only for as long as the purposes above require — generally for the time you remain a customer and, afterwards, for the period needed to satisfy legal, tax and accounting duties or to settle disputes. Once it is no longer needed, the data is erased or anonymised.
7. Your rights
Depending on the applicable law, you may: access your data; have it corrected; ask for it to be deleted; restrict or object to its processing; request portability; withdraw consent at any time; and obtain confirmation that processing takes place. Residents of the EU can also complain to their local supervisory authority, and residents of Brazil can contact the ANPD. To exercise any of these rights, email carlossala608@gmail.com; we reply within the deadlines the law sets.
8. Cookies, tracking and advertising
This website and the app rely on cookies, pixels, SDKs and comparable technologies. Some are essential to make the service work (keeping you signed in, for example). Others are optional and serve analytics, advertising and measurement.
To learn how our pages and campaigns perform, and to present relevant offers, we use third-party analytics and advertising platforms. These can include the Meta (Facebook and Instagram) pixel, Google analytics and advertising tags, and similar tools from advertising partners. With these technologies we may:
- count visits, sign-ups and purchases, and evaluate how our pages and ads perform (conversion tracking);
- create audiences and display our ads to you on other platforms and websites (remarketing or retargeting);
- limit how often a given ad appears and judge whether our advertising works.
These optional tools pass certain information (cookie or device identifiers, pages visited, actions taken) to the platform concerned, which may then process it as an independent controller under its own privacy policy.
Your options. Analytics and advertising cookies are non-essential and depend on your consent. Where the law requires it — including for visitors from the EU/EEA — a cookie banner asks for your consent before any non-essential tracking starts, and you can change or withdraw that consent whenever you like. You may also manage cookies in your browser and adjust ad personalisation directly with the platforms (for instance in your Meta ad preferences or Google ad settings). Withdrawing consent never affects access to a program you have bought.
9. Security
Reasonable technical and organisational measures are in place to guard personal data against loss, misuse and unauthorised access. No transmission or storage method is entirely secure, but we work to protect your information and to respond properly to any incident.
10. Minors
Our products are meant for adults. We do not knowingly gather personal data from children. If you think a child has given us data, let us know and we will remove it.
11. Changes
This policy may be updated; the version date identifies the current text, and significant changes will be communicated where appropriate.
12. Contact
Privacy questions and requests: carlossala608@gmail.com · +55 47 99130-0632 · Rua Curt Schroeder, Budag, Rio do Sul, Santa Catarina, Brazil, CEP 89165-379.